Testimonials

I’ve been with Optimal for the last 5 years now and have never been anything less than impressed with their prompt and high-quality service and professionalism.  They continue to be prompt with all lodgements and their staff are very friendly and helpful with all queries.  We have no hesitation in recommending Optimal for all taxation matters, personal and business related.

Rachelle has always shown a keen interest in my farming business and the primary production industry as a whole – and being raised on the family farm I would expect nothing less!

Although Shelly is a family member, she handles our family’s work with the same professionalism and poise as she does with every one of her client’s. Her knowledge of taxation obligations and requirements, especially pertaining to the rural sector, has been most beneficial in the fluent operation of my business over the years.

I have complete faith in the confidential, accurate and timely services provided by Shelly and extend my highest recommendations to her and the team at Optimal Chartered Accountants.

We love Optimal!  They take the stress out of our books.  They take care of our bookkeeping, BAS, STP, superannuation and of course our tax returns.  It’s reassuring for us to know our local well-established business is supported by another business of the same demeanour. 

Rachelle was one of our own before she made the leap to start her own accountancy practice in Maryborough.  We know first hand that Rachelle is adept in all matters tax related including payroll obligations across two states, Queensland and Victoria.  It was an easy decision for us to change accountants to Optimal.  We get great service and great value for money.     

Meeting with our accountant at Optimal is like having coffee with a trusted friend and confidant. You just know they have our best interests at heart and help us work through all the rules and legislation to get the result that’s right for us.  

I regularly depend on the expertise of the Optimal team to provide timely accountancy services suited to my business, as well as accurate tax legislation advice. The accountants always provide me with competent and complete guidance. 

With a total tax service including business financial statements, tax returns for both business and personal, and assistance with my self-managed super fund, I know I can contact the team with questions and receive advice right through the year. 

The Optimal team are crucial to my portfolio and business success.

Optimal have assisted with our business and accounting requirements for a number of years. The team take a genuine interest in our business and the operational requirements of the building industry in which we operate.  Our business has had its ups and downs, but Optimal have always had our best interest at heart and have guided us through step by step.  Although we are not located on the Fraser Coast, we have not encountered any issues with our accounting needs being met in an accurate, timely and professional manner.  We look forward to working with Optimal in the future.